Question 1

Can you improve my existing website?

Accepted Answer

Often, yes. If you already have a site, I'll look at what's working and what's getting in the way, and we'll decide whether to refine it or rebuild. A good-looking site that doesn't clearly explain your value can usually be improved without starting from scratch.

Question 2

How do you learn what my customers care about?

Accepted Answer

We talk through the questions homeowners ask you before they book, I review feedback you already have, and I look at your existing project examples. I don't run formal customer interviews or research unless we agree to add it.

Question 3

Can you help with the wording?

Accepted Answer

Yes, writing the copy is part of the work. I draft the messaging around what homeowners need to understand to feel confident, and you review and adjust it.

Question 4

Will a website bring traffic on its own?

Accepted Answer

No. A website helps the people who arrive understand your work and feel ready to get in touch, but it doesn't create visitors by itself. Bringing people to the site is a separate effort: referrals, your existing reputation, search, or other marketing. A redesign helps visitors inquire; it doesn't create demand. If you also want help being found, we can talk about it.

Question 5

What do you need from me?

Accepted Answer

Mostly your knowledge: the projects you want, the questions customers ask you, and examples of your work. I'll guide you through what's helpful at each step so it's not a heavy lift.

Question 6

What happens after launch?

Accepted Answer

Your site goes live and I'm available for changes and support afterward. The specific support terms (how long, what's included, and what it costs) are still being confirmed, and I'll share them before we start.

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